Section 1 – what do we do with your information?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
Section 2 – consent
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at firstname.lastname@example.org or mailing us at: DFVU d.o.o., Liparjeva cesta 6a, 1234 Mengeš, Slovenia.
Section 3 – disclosure
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
Section 4 – payment system
Our store is hosted on DFVU d.o.o., servers using private and secure data storing.
If you choose a direct payment gateway to complete your purchase, then RedLynx stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
Section 5 – third-party services
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Personal data of individuals processed within CartFox include:
- e-mail address;
- telephone number;
- information about the website or application through which the e-mail address and/or telephone number was provided;
- information about the sending of the messages:
- message type (SMS, instant messaging application (type of application), e-mail);
- the date of sending;
- time of sending;
- the content of the message sent (e.g., abandoned cart, discount notification, etc.);
Personal data (e-mail, phone number) are transferred automatically to the joint controller, the CartFox provider, when an individual provides the data on the website or within the controller’s application.
The legal basis for processing of personal data when using the CartFox service is:
- the consent of the individual (for recipients who consented to receiving messages);
- the controller’s legitimate interest (for recipients who have not consented to receiving messages).
Each message received contains easy unsubscribe instructions. By unsubscribing, the recipient only unsubscribes from receiving CartFox messages. If you wish to unsubscribe from all communications sent by the controller, you can contact us at email@example.com.
The purpose of processing personal data within CartFox is to encourage recipients to purchase products or services on the website or in the controller’s application, or to verify their willingness to enter into a contract (e.g., in the case of abandoned cart messages).
Personal data collected within CartFox are not disclosed to third parties (other than the joint controller, the CartFox provider) and the controller has no access to them. Within CartFox, the controller can only access reports including aggregated and thus anonymized data (e.g., the number of messages sent, the number of purchases via messages sent, etc.).
Personal data processed within CartFox are not transferred to third countries or international organizations, which means they are not transferred or exported outside the territory of EU Member States.
Information about the retention period of the personal data processed within CartFox, about the protection of such personal data, and about the rights of individuals relating to their personal data is available in the CARTFOX Privacy and Personal Data Protection Policy. For more information contact us at firstname.lastname@example.org or the data protection officer JK Group d.o.o., Stegne 27, 1000 Ljubljana, Slovenia, email@example.com, + 386 (0)590 91 794.
Section 6 – security
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Section 7 – cookies
What are cookies?
Cookies are small files of text saved to your web browser when you visit a website. A cookie file allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you.
Cookies can be persistent or session cookies.
When you use and access the Service, we may place a number of cookies files in your web browser.
We use both session and persistent cookies on the Service and we use different types of cookies to run the Service:
We may use essential cookies to authenticate users and prevent fraudulent use of user accounts.
In addition to our own cookies, we may also use various third-parties cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on.
What are your choices regarding cookies?
Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.
Where can you find more information about cookies?
You can learn more about cookies on the following third-party websites:
- AllAboutCookies: http://www.allaboutcookies.org/
- Network Advertising Initiative: http://www.networkadvertising.org/
Section 8 – age of consent
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
Questions and contact information
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at firstname.lastname@example.org or mail us at: DFVU d.o.o., Liparjeva cesta 6a, 1234 Mengeš, Slovenia.